Privacy Policy

Last updated: 1/26/2026

Information We Collect

At TrendLens, we are committed to protecting your privacy. We collect information necessary to provide our trend analysis services:

  • Account Information: Name, email address, and password when you create an account
  • Usage Data: How you interact with our platform, including queries and analysis requests
  • Technical Data: IP address, browser type, and device information for service optimization
  • Communication Data: Messages you send through our chat interface

How We Use Your Information

We use your information to:

  • Provide trend analysis services and respond to your queries
  • Improve our algorithms and service quality
  • Communicate with you about your account and service updates
  • Ensure platform security and prevent abuse
  • Comply with legal obligations

Data Sources and Processing

TrendLens analyzes publicly available data from multiple sources including e-commerce platforms, social media, and market data providers. We do not collect personal information from these sources and only analyze aggregated trend data.

Your queries are processed using mathematical algorithms and statistical analysis. We do not use AI to generate responses - all insights are based on real data and mathematical calculations.

Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication systems
  • Secure data storage practices

Data Retention

We retain your data only as long as necessary to provide our services:

  • Account information: Until you delete your account
  • Query history: 12 months for service improvement
  • Analytics data: 24 months for trend analysis
  • Communication data: 6 months for support purposes

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Export your data in a usable format
  • Opt out of non-essential communications

Third-Party Services

We may use third-party services for:

  • Email delivery and communication
  • Analytics and performance monitoring
  • Payment processing (if applicable)

These services have their own privacy policies and we are not responsible for their practices.

Children's Privacy

TrendLens is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete it immediately.

International Data Transfers

Your data may be processed and stored outside your country. We take appropriate safeguards to protect your data in accordance with applicable data protection laws.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through our platform. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or your data rights, please contact us at:

Email: support@trendlens.online

Subject: Privacy Policy Inquiry